Privacy Policy

At andaluciahoteles.com, privacy is a fundamental priority. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we protect it. We are committed to maintaining compliance with all applicable data protection regulations.

Data We Collect

Information You Provide
Information you provide directly when creating an account, making a purchase, or signing up for our newsletter.
Transaction/Financial Information
Details related to your orders, including products/services ordered and payment method.
Communications
Any information you provide when contacting our customer support or providing feedback.
Automatically Collected Data (Usage Data)
Data about your interactions with our website, including your IP address and usage statistics.

How We Use Your Information

  • To provide and maintain our services, including processing orders and managing accounts.
  • To provide customer support and respond to inquiries.
  • To personalize user experience through tailored recommendations.
  • For research and development to improve our platform and services.
  • For marketing and promotional communications with your consent.

Information Sharing (Disclosure)

  • Service Providers: We share your data with third-party service providers who assist in operating our website, processing payments, and analyzing website traffic.
  • Business Partners: We may share your information with trusted business partners for co-branded services or joint promotions if you have given your consent.
  • Legal Reasons: We may disclose your personal information when required to do so by law or to protect our rights or the safety of others.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

Your Data Rights

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request the correction of inaccurate data.
  • Erasure: You have the right to request the deletion of your personal data.
  • Opt-Out: You have the right to object to the processing of your personal data.

Security Measures

We implement technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us through the support page on our website.